Son trying to get moved with Navy. Set up auto transport a month in advance and then they were a no-show.
Despite numerous phone calls for updates, only received run around! Son had to spend $500 in hotel fees because Montway kept giving him the run around and saying they were talking to a driver. No updates! Just kept giving excuses!
Son told them to remove him from the national list and he would get another auto transport. Don't know how these people can still be in business treating customers this way!
Why do I need 100 words to convey a bad review of Montway? I already described what happened.
Product or Service Mentioned: Montway Auto Transport Customer Care.
Reason of review: Poor customer service.