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Son trying to get moved with Navy. Set up auto transport a month in advance and then they were a no-show.

Despite numerous phone calls for updates, only received run around! Son had to spend $500 in hotel fees because Montway kept giving him the run around and saying they were talking to a driver. No updates! Just kept giving excuses!

Son told them to remove him from the national list and he would get another auto transport. Don't know how these people can still be in business treating customers this way!

Why do I need 100 words to convey a bad review of Montway? I already described what happened.

Product or Service Mentioned: Montway Auto Transport Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1280131

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

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