Not resolved
Customer service
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

Hi, I hired Montway Auto Transport to go pick up my car on 4/25/16, by 5/02/16 they still haven't assigned anyone to pick it up, and I needed my car picked up from an out of state dealership, ASAP.. 10 days have passed, nothing. I even offered to pay more if they would go pick it up on 5/02. Still nobody to go get my car. I 'm still not sure what the motivation is to screw me over.. perhaps it was to get more money from me by not going to go get it.

Richard K, who was handling the company emails was notified by me in writing ( per their company website) that I wanted to cancel. They sent me emails saying my order was canceled, and I hired another company to do the job and they told me they couldn't go pick up my car when Montway is offering more money to get it. I can't get any response from Montway about why they are still listing the order and offering more money without my permission- and when I had cancelled this order 3 days ago.

I'm just an honest guy who bought a car and wants it delivered by an legitimate auto shipping company.

Brian C

briantc3 wrote the review because of problem with delivery at Montway Auto Transport. Reviewer claimed that he or she wants Montway Auto Transport to read this review and look into the issue (if any).

Author liked the most got the runaround. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Montway Auto Transport and montway auto transport delivery service for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

I believe the complaint, they post on every car to be hauled on uship, then repost it for pennies on the dollar, they are making a killing and other people are doing all the work. I suppose it's legal, just a little unethical


Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

You May Also Like