7950 NW 53rd St #337, Miami, FL 33166, USA
Not resolved
1.5
Details
1 comment

Montway sent my brand new, $60,000 Volvo S90 from Vermont to Florida with 4 Wheels 4 U Logistics transporter. Little did I know that this inferior transporter, with 13 Safety Measure System Data violations, would improperly secure my vehicle so that the front tires were damaged during transport and began to dangerously lose air 2 weeks later.

Both Montway and 4 Wheels have denied responsibility because "the damage wasn't noted at delivery." Apparently I was supposed to check the underside of the tires when car was delivered.

The bar is LOW for Montway's transporters, and they do not stand behind their product once a claim is made, claiming they are "only the broker." Never again. ​

Reason of review: Damaged or defective.

Monetary Loss: $709.

Preferred solution: Full refund.

Montway Auto Transport Pros: Got the runaround.

Montway Auto Transport Cons: No responsibility.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1280137

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Montway Auto Transport Reviews

  1. 39 reviews
  2. 11 reviews
  3. 1 review
  4. 1 review
  5. 3 reviews
Montway Auto Transport reviews