#255, 1400 Touhy Ave, Des Plaines, IL 60018, USA
Not resolved

Don't choose Montway. They are just brokers.

If cargo carrier damages your vehicle, they say they are not responsible. Cargo carrier also does not pay and you will have fix your vehicle with your own money. The carriers they are employing are not of trustworthy. Sometimes cargo carrier can use your vehicle and they really noting Montway does about it.

Cargo carriers became very clever these days, when vehicle is damaged they fix it on their own and repaint it and deliver it in the night time so that you will take your vehicle and later they say that you damaged the vehicle not them. Big time cheating is going on.

Reason of review: Bad quality.

Monetary Loss: $5000.

Preferred solution: Full refund.

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Car carriers have insurance. Most carry at least $250,000.

Our insurance was over $1,800 a month. My friend pays $59,000 a year for two trucks. The carrier is ALWAYS responsible for damage and if Montway didn't go to bat for you, they should have.

What does your contract with THEM say? What does CARRIER contract say?

@E Sellick

Carrier is not answering calls from Montway or I. Montway says, we can’t reach them and don’t do anything.


Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

@Montway Auto Transport

everything was accurate on what has been complained on. BBB also just do the same brokering.

They haven’t been transparent enough to trust their rating. Just don’t employ people who don’t even respond to your calls.

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