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1.6
Details
Quoted $1150.00 for an open transport from South Carolina to SO Cal. I opted for the enclosed carrier at $1550.00 for my 71 Mustang convertible. Was told 1-4 days for pick up. After the first week I was emailing daily that I didn't even have a pick up date yet. Was...
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4 comments
Anonymous
#1559651

Montway has FAKE PAID REVIEWS ALL OVER WEBSITES.. FAKE PAID REVIEWS... #FAKEMIKE #FAKEMONTWAY #FAKEREVIEWS

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Review
#1294320 Review #1294320 is a subjective opinion of poster.
Service
Montway Auto Transport Car Transportation Service
Pros
  • Did email prompt responces
Cons
  • Would not honor quote or contract
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Price reduction
Tags
  • Car Shipping Review
1.0
Details
Montway was the shipping company who picked up my car shipping order through the broker company called National auto shipping. I was told to ship my car from New York to California, would take 7-10 business days. I agreed with the terms of paying the broker $195.00 by...
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1 comment
Anonymous
#1453205

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#1182685 Review #1182685 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Order processing issue
1.0
Details
We hauled a car for Montway out of NC going to Illinois. We originally found the vehicle on Central Dispatch. The whole process was a pain. In order to dispatch the load, you have to send them all your paperwork such as your authority, DOT number, etc. (even though all...
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10 comments
Anonymous
#1526571

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine the genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

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Review
#1266947 Review #1266947 is a subjective opinion of poster.
Pros
  • Electronic paperwork
Cons
  • Not receiving payment
Reason of review
Problems with payment
Loss
$200
Preferred solution
I'd like our payment
Hired them to pick up a car. Told them the dealer would not hold past a certain date - they said no problem! never heard from them, car was never picked up. No calls, no emails, nothing. this is really bad. dont use them. there is no way their positive reviews are...
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1 comment
Anonymous
#1553016

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine the genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure the legitimacy of claims and content. Montway stands by its services and demonstrated a commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#1341643 Review #1341643 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Order processing issue
2.1
Details
Montway is just terrible. They have a nice website with live chat and a cheap quote. I was a sucker to take that bait. The service is terrible. They are broker who send out listing to the driver but they don't actually call driver to book the assignment. They just wait...
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3 comments
Anonymous
#1486436

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored.Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship.Feel free to call us with any questions or concerns at (888)666-8929

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Review
#1261783 Review #1261783 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Poor customer service
All I can say that I never saw more unprofessional , rude , lying people. DO NOT trust them with moving your car !!!! They made me a quote to move my car Mass to California $1700 which is pretty high price for a sedan. I didn't get any calls for a several days. When I...
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1 comment
Anonymous
#1521357

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#1306577 Review #1306577 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Pricing issue
1.2
Details
Not sure how this company ever got a 5 star rating. I booked my reservation 45 days prior to the available ship date understanding there is a window of 5 days for a carrier to call from that given day. Never having shipped a vehicle I didn’t know there would not be any...
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1 comment
Anonymous
#1486445

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content. Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929

Review
#1257833 Review #1257833 is a subjective opinion of poster.
Service
Montway Auto Transport Customer Care
Reason of review
Poor customer service
1.0
Details
They will LOW BALL you on pricing and tell you they can pick up right away. They throw your offer out on a leader board for someone to accept the job at their low ball offer, and there it sits. NO ONE will pick your stuff up, because the job doesn't pay anything, but...
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3 comments
Anonymous
#1774961

100% true experience with Montway. Same exact thing happened to me.

Not sure how they have all these positive reviews.

I've read that they pay people to review them. Stay away.

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Review
#1229967 Review #1229967 is a subjective opinion of poster.
Service
Montway Auto Transport Customer Care
Reason of review
Poor customer service
1.0
Details
Don't choose Montway. They are just brokers. If cargo carrier damages your vehicle, they say they are not responsible. Cargo carrier also does not pay and you will have fix your vehicle with your own money. The carriers they are employing are not of trustworthy....
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4 comments
Anonymous
#1478613

Car carriers have insurance. Most carry at least $250,000.

Our insurance was over $1,800 a month. My friend pays $59,000 a year for two trucks. The carrier is ALWAYS responsible for damage and if Montway didn't go to bat for you, they should have.

What does your contract with THEM say? What does CARRIER contract say?

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Review
#1217829 Review #1217829 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Bad quality
Loss
$5000
Preferred solution
Full refund
I have booked them for a four hundred plus mile move for a non-operable car for open transport. So far so good. Responsive and polite via email and phone. They asked for details to help with contacting at the pickup and dropoff locations and verified the info I had...
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2 comments
Anonymous
#1530366

Montway has FAKE REVIEWS ALL OVER WEBSITES.. FAKE PAID REVIEWS... #FAKEMIKE #FAKEMONTWAY #FAKEREVIEWS

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Review
#1300899 Review #1300899 is a subjective opinion of poster.
Service
Montway Auto Transport Transportation Service