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All I can say that I never saw more unprofessional , rude , lying people. DO NOT trust them with moving your car !!!! They made me a quote to move my car Mass to California $1700 which is pretty high price for a sedan. I didn't get any calls for a several days. When I...
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1 comment
Anonymous
#1521357

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#1306577 Review #1306577 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Pricing issue
I have booked them for a four hundred plus mile move for a non-operable car for open transport. So far so good. Responsive and polite via email and phone. They asked for details to help with contacting at the pickup and dropoff locations and verified the info I had...
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2 comments
Anonymous
#1530366

Montway has FAKE REVIEWS ALL OVER WEBSITES.. FAKE PAID REVIEWS... #FAKEMIKE #FAKEMONTWAY #FAKEREVIEWS

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Review
#1300899 Review #1300899 is a subjective opinion of poster.
Service
Montway Auto Transport Transportation Service
1.6
Details
Quoted $1150.00 for an open transport from South Carolina to SO Cal. I opted for the enclosed carrier at $1550.00 for my 71 Mustang convertible. Was told 1-4 days for pick up. After the first week I was emailing daily that I didn't even have a pick up date yet. Was...
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4 comments
Anonymous
#1559651

Montway has FAKE PAID REVIEWS ALL OVER WEBSITES.. FAKE PAID REVIEWS... #FAKEMIKE #FAKEMONTWAY #FAKEREVIEWS

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Review
#1294320 Review #1294320 is a subjective opinion of poster.
Service
Montway Auto Transport Car Transportation Service
Pros
  • Did email prompt responces
Cons
  • Would not honor quote or contract
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Price reduction
Tags
  • Car Shipping Review
1.0
Details
We hauled a car for Montway out of NC going to Illinois. We originally found the vehicle on Central Dispatch. The whole process was a pain. In order to dispatch the load, you have to send them all your paperwork such as your authority, DOT number, etc. (even though all...
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10 comments
Anonymous
#1526571

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine the genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

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Review
#1266947 Review #1266947 is a subjective opinion of poster.
Pros
  • Electronic paperwork
Cons
  • Not receiving payment
Reason of review
Problems with payment
Loss
$200
Preferred solution
I'd like our payment
2.0
Details
Terrible experience w Montway. Did not pick up car almost a week after estimate date. I kept calling to ask for updates and kept giving general answers - looking for carriers! Had to cancel and cost me pain and extra rental car money. Stay away pls! Dont believe the...
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3 comments
Anonymous
#1526572

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

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Review
#1262777 Review #1262777 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Poor customer service
2.1
Details
Montway is just terrible. They have a nice website with live chat and a cheap quote. I was a sucker to take that bait. The service is terrible. They are broker who send out listing to the driver but they don't actually call driver to book the assignment. They just wait...
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3 comments
Anonymous
#1486436

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored.Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship.Feel free to call us with any questions or concerns at (888)666-8929

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Review
#1261783 Review #1261783 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Poor customer service
Gave Montway from 5 days to arrange shipment: They could not facilitate a route from LA to MIA so I requested cancellation before dispatch and went with another broker the same day. After I cancel they call me saying they found someone for that same day (despite me...
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2 comments
Anonymous
#1486438

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored.Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship.Feel free to call us with any questions or concerns at (888)666-8929

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Review
#1261753 Review #1261753 is a subjective opinion of poster.
Service
Transportation Service
Reason of review
Return, Exchange or Cancellation Policy
These guys are like the Mafia. Sent 2 cars with "guaranteed" pickup from FL to CA. Average route is 7-10 days. They delayed on the 7th day, so i called and was told the driver needed to pick up cars in Nevada. I checked the OnStar on my cars and these cars have been...
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1 comment
Anonymous
#1486440

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content. Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929

Review
#1260907 Review #1260907 is a subjective opinion of poster.
Service
Montway Auto Transport Customer Care
Reason of review
Poor customer service
1.2
Details
Not sure how this company ever got a 5 star rating. I booked my reservation 45 days prior to the available ship date understanding there is a window of 5 days for a carrier to call from that given day. Never having shipped a vehicle I didn’t know there would not be any...
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1 comment
Anonymous
#1486445

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content. Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929

Review
#1257833 Review #1257833 is a subjective opinion of poster.
Service
Montway Auto Transport Customer Care
Reason of review
Poor customer service
1.3
Details
5-5-2018 Spoke with Nicolas Wills and given a quote of $1169 Called 5-10 to ff up and request to call me. Never returned calls or Emails. Cancelled my order 5-12 by phone message and email. 5-14 received email confrimation from Richard re: cx, and wanted to still ship...
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1 comment
Anonymous
#1481625

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#1255891 Review #1255891 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Pricing issue