Rating: 2 Stars Clear all filters (11 of 89 reviews match)
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2.0
Details
I booked an order with them confirmed on Monday. Heard nothing from them through Friday, so I called them. After a little checking on the phone another agent came on and said the reason for his call ( I called them) was to give me options on my transport. He told me...
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Review
#1520342 Review #1520342 is a subjective opinion of poster.
Cons
  • Paying additional money
Reason of review
Pricing issue
Loss
$1
2.4
Details
Drivers played around with my expensive audio system that I shut off before I shipped only to find it turned back on and messed up when I received my truck back!! Claims was no help at all!!
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2 comments
Anonymous
#1641554

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine the genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure the legitimacy of claims and content. Montway stands by its services and demonstrated a commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating. We invite you to check us out on any reputable review sites which monitor the validity of content and authorship

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Review
#1463539 Review #1463539 is a subjective opinion of poster.
Service
Montway Auto Transport Customer Care
1.6
Details
Quoted $1150.00 for an open transport from South Carolina to SO Cal. I opted for the enclosed carrier at $1550.00 for my 71 Mustang convertible. Was told 1-4 days for pick up. After the first week I was emailing daily that I didn't even have a pick up date yet. Was...
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4 comments
Anonymous
#1559651

Montway has FAKE PAID REVIEWS ALL OVER WEBSITES.. FAKE PAID REVIEWS... #FAKEMIKE #FAKEMONTWAY #FAKEREVIEWS

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Review
#1294320 Review #1294320 is a subjective opinion of poster.
Service
Montway Auto Transport Car Transportation Service
Pros
  • Did email prompt responces
Cons
  • Would not honor quote or contract
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Price reduction
Tags
  • Car Shipping Review
2.0
Details
Terrible experience w Montway. Did not pick up car almost a week after estimate date. I kept calling to ask for updates and kept giving general answers - looking for carriers! Had to cancel and cost me pain and extra rental car money. Stay away pls! Dont believe the...
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3 comments
Anonymous
#1526572

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

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Review
#1262777 Review #1262777 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Poor customer service
2.1
Details
Montway is just terrible. They have a nice website with live chat and a cheap quote. I was a sucker to take that bait. The service is terrible. They are broker who send out listing to the driver but they don't actually call driver to book the assignment. They just wait...
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3 comments
Anonymous
#1486436

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored.Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship.Feel free to call us with any questions or concerns at (888)666-8929

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Review
#1261783 Review #1261783 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Poor customer service
2.2
Details
stole access port value $620 and motorcycle helmet $200 shipped to marine Corps at Camp Pendleton from inside Subaru and asked before shipping from georgia if it was okay to leave items in trunk,pickup driver in ahurry and wanted to take picture inside and outside he...
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Review
#1071176 Review #1071176 is a subjective opinion of poster.
Service
Car Transportation Service
Pros
  • Price and delivery
  • Price and ontime delivery
Cons
  • Stolen personal items
Reason of review
Problem with delivery
Loss
$820
Preferred solution
Price reduction
1.5
Details
Made the huge mistake of contracting with MontwayAuto. All we can say is NEVER do business with this company. They caused around $2000 damage to my car and they turn you over to the carrier's insurance company, only to find that the carrier's insurance will not cover...
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2 comments
Anonymous
#1450556

What ended up happening? Did the carrier pay for it or did you have to take them to court?

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Review
#1042176 Review #1042176 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Problem with delivery
1.5
Details
Montway Auto Transport review - Transporter ruined tires, Montway weasels out of responsibility
Montway sent my brand new, $60,000 Volvo S90 from Vermont to Florida with 4 Wheels 4 U Logistics transporter. Little did I know that this inferior transporter, with 13 Safety Measure System Data violations, would improperly secure my vehicle so that the front tires...
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1 comment
Anonymous
#1280137

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#963497 Review #963497 is a subjective opinion of poster.
Service
Car Transportation Service
Pros
  • Got the runaround
Cons
  • No responsibility
Reason of review
Damaged or defective
Loss
$709
Preferred solution
Full refund
2.4
Details
Horrible company, Loves to give you the run around and not take responsibilities for there fault! DO NOT USE THEM. Car was picked up by a somewhat sketchy driver.. Same driver delivered the car on time. Found Chain marks across the whole top of my car with two...
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Review
#802322 Review #802322 is a subjective opinion of poster.
Cons
  • No responsibility
Reason of review
Bad quality
Loss
$700
Preferred solution
Full refund

Contact Montway Auto Transport Customer Service

Website:
Mailing Address:
1400 East Touhy Ave #255
Des Plaines, IL 60018
Phone:
(888) 666-8929
All Montway Auto Transport Contacts

Montway Auto Transport Products and Services Reviews

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1.7
Details
I was part of Montway, but was not satisfied of the work conditions and got fired. Before I continue with my story, I want to say that I am very frustrated that especially the owner of the company Mike Mihaylov cut me off for almost nothing. More than 3 months I worked...
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3 comments
Anonymous
#1049506

A few times? So,it just want once that you yelled at customers!

Too bad, learn proper customer service before you take a job. You don't lose your temper, you don't yell at customers.

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Review
#596390 Review #596390 is a subjective opinion of poster.
Reason of review
Bad quality
Tags
  • Montway