Product: Montway Auto Transport Customer Care Rating: 1 Star Clear all filters (3 of 8 reviews match)
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Rating:
1.0
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Order #660668 On 12/12/2018 (Wednesday) I completed a request to have my Dodge Viper transported to a dealership in Hickory NC from Raleigh NC. In the comments section of the request I clearly stated that the vehicle must be delivered by 12/15/2018 10am. They called me...
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2 comments
Anonymous
#1641570

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine the genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure the legitimacy of claims and content. Montway stands by its services and demonstrated a commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating. We invite you to check us out on any reputable review sites which monitor the validity of content and authorship.

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Review
#1427263 Review #1427263 is a subjective opinion of poster.
Service
Montway Auto Transport Customer Care
Cons
  • Lying to custimer to get business
  • Paid fake reviews
  • Paying additional money
Reason of review
Poor customer service
Loss
$380
Preferred solution
Full refund
Tags
  • Montway Scam
1.2
Details
Not sure how this company ever got a 5 star rating. I booked my reservation 45 days prior to the available ship date understanding there is a window of 5 days for a carrier to call from that given day. Never having shipped a vehicle I didn’t know there would not be any...
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1 comment
Anonymous
#1486445

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content. Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929

Review
#1257833 Review #1257833 is a subjective opinion of poster.
Service
Montway Auto Transport Customer Care
Reason of review
Poor customer service
1.0
Details
They will LOW BALL you on pricing and tell you they can pick up right away. They throw your offer out on a leader board for someone to accept the job at their low ball offer, and there it sits. NO ONE will pick your stuff up, because the job doesn't pay anything, but...
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3 comments
Anonymous
#1774961

100% true experience with Montway. Same exact thing happened to me.

Not sure how they have all these positive reviews.

I've read that they pay people to review them. Stay away.

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Review
#1229967 Review #1229967 is a subjective opinion of poster.
Service
Montway Auto Transport Customer Care
Reason of review
Poor customer service

Contact Montway Auto Transport Customer Service

Website:
www.montway.com
Mailing Address:
1400 East Touhy Ave #255
Des Plaines, IL 60018
Phone:
(888) 666-8929
All Montway Auto Transport Contacts

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