#255, 1400 Touhy Ave, Des Plaines, IL 60018, USA
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1.0
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3 comments

They will LOW BALL you on pricing and tell you they can pick up right away.

They throw your offer out on a leader board for someone to accept the job at their low ball offer, and there it sits. NO ONE will pick your stuff up, because the job doesn't pay anything, but they won't tell you this.

Then after you complain for weeks, they will send you an email that says "URGENT" we have a carrier ready to pick up your stuff , CALL US RIGHT AWAY !!

When you call, they'll BAIT & SWITCH you, saying everyone is so busy, but we have someone. But it costs more now.

DON'T WASTE YOUR TIME WITH MONTWAY !!

They Lie, Give False ETA, Bait & Switch

Product or Service Mentioned: Montway Auto Transport Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1774961

100% true experience with Montway. Same exact thing happened to me.

Not sure how they have all these positive reviews.

I've read that they pay people to review them. Stay away.

Anonymous
#1614531

I had the exact same experience. The guys are the worst. Check yelp and others.

Anonymous
#1461408

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored.Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship.Feel free to call us with any questions or concerns at (888)666-8929

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