State: Florida Clear all filters (7 of 89 reviews match)
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1.5
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Montway Auto Transport review - Transporter ruined tires, Montway weasels out of responsibility
Montway sent my brand new, $60,000 Volvo S90 from Vermont to Florida with 4 Wheels 4 U Logistics transporter. Little did I know that this inferior transporter, with 13 Safety Measure System Data violations, would improperly secure my vehicle so that the front tires...
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1 comment
Anonymous
#1280137

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#963497 Review #963497 is a subjective opinion of poster.
Service
Car Transportation Service
Pros
  • Got the runaround
Cons
  • No responsibility
Reason of review
Damaged or defective
Loss
$709
Preferred solution
Full refund

Montway Auto Transport - Delivery Service Review from Miami, Florida

Montway is awesome they transported my car from chicago to florida i called wednesday they got my car the same day they said i would have it by sunday i recieved it sunday morning just like they said customer service was nice the driver was polite brought my car to me with no damages and on time. Ill recommend this company to anyone who needs there car transported awesome 2 thumbs up
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Review
#884731 Review #884731 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Good quality
1.0
Details
Where to begin with the awful and costly mistake with entrusting Montway for my auto transport needs. First, my car was scheduled to be picked up, along what I was told during booking was a popular route, on or after 9 May. I needed it picked up before 12 May, and...
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1 comment
Anonymous
#1175841

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#864485 Review #864485 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Not as described/ advertised
I was looking to ship my Jeep from Naples, FL to Santa Fe, NM. After going on line and getting competitive bids, I contacted Montway Auto Transport. They said they would match my lowest price if I could be flexible on the shipping dates. They sent me an e mail...
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1 comment
Anonymous
#953554

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888) 666-8929.

Review
#603014 Review #603014 is a subjective opinion of poster.
Cons
  • Misrepresentation
Reason of review
Misrepresentation of price & services
Loss
$300
Preferred solution
Let the company propose a solution
1.0
Details
Order Number: 122252 *They promise you the world, then they bid so low that the only truck you will ever see is 30 year old rig, with a driver that doesn't speak English, you will always be the last car on the rig so every time they make a delivery your car will be...
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2 comments
Anonymous
#913327

We have been in direct communication with the customer and have rectified the situation to the customers' satisfaction.

Pissed Consumer was notified of this by way of the process they instruct people to follow in order to remove reviews.

However there has been no response from Pissed Consumer and the review remains despite the customer taking action to remove it.

Therefore the contents of the Pissed Consumer review site shows no sign of legitimacy as they do not even honor their own process when a reviewer requests for a removal.

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Review
#534608 Review #534608 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund

Montway Auto Transport review in Tampa, Florida: Vehicle arrived DAMAGED with PARKING TICKETS

Just received parking tickets on my vehicle from Massachusetts while it was supposed to be on a CAR CARRIER. Vehicle arrived over a week late, bumper ripped off when they unloaded off the truck in front of my house, and the clutch and transmission was in near-undriveable condition. Must have been driving my car around Massachusetts and abusing the heck out of my car. But, to make matters worse, they didn't even mention the parking tickets. Did they expect us to not notice? "Incorporated" Florida company they sourced transport out to didn't even exist according to the Florida Division of Corporations. They obviously do not check into any of the transport companies they broker your vehicle out to. What a scam. Do NOT do business with this company.
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1 comment
Anonymous
#913346

We are sorry to hear about the situation you encountered with the carrier. When issues or damages are reported, we promptly assist our customers in filing a claim and educate them on their rights.

We cannot inform our customers of any situations that we are not made aware of ourselves. When a trucker informs us of any set backs or any situations they encountered while transporting the vehicle, only at that time are we able to relay information to our customers.

As part of our vetting process we check the national load board rating which dates back to each carrier's inception. We verify with the USDOT and the FMCSA that they are fully registered and carry no safety or other violations.

We also require carriers to maintain an elevated level of insurance coverage with full cargo coverage. If you are performing a search online for a carrier, you must be sure to have the proper information for the company as many companies do business under a different name.

Please forward copies of the tickets so reimbursement can be requested and the carrier can be properly held liable for their actions.

We encourage customers to contact us directly to allow us the opportunity to address any dissatisfaction.

Review
#496669 Review #496669 is a subjective opinion of poster.
Loss
$250
Tags
  • parking tickets
  • unlicenced
  • fake corporation
Montway is on www.uship.com and says they offer the best auto shipping rates. Bull Shi_ they have an online auto shippng calculator that offers instant car shipping rates. I ran the vehicle shipping cost on there instant auto shipping quote calculator then made some...
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10 comments
Anonymous
#822807

“I just feek overwelhemed at this place.”

Anonymous Employee (Current Employee)

I have been working at Montway Auto Transport

Pros – They pay me on time. There is coffee.

It ends here....

Cons – Fines. Swears and negative emails. Constant stress. No managment engagment and support.

Only ctitiques!

Advice to Senior Management – We are not out to get you. We work hard.

Appriciate it and respects us. Customer support is negative enough for us to deal with your trust issues.

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Review
#442712 Review #442712 is a subjective opinion of poster.

Contact Montway Auto Transport Customer Service

Website:
Mailing Address:
1400 East Touhy Ave #255
Des Plaines, IL 60018
Phone:
(888) 666-8929
All Montway Auto Transport Contacts

Montway Auto Transport Products and Services Reviews

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