filters
State:
Show
City:
Show
Product:
Show
2.0
Details
Terrible experience w Montway. Did not pick up car almost a week after estimate date. I kept calling to ask for updates and kept giving general answers - looking for carriers! Had to cancel and cost me pain and extra rental car money. Stay away pls! Dont believe the...
View full review
3 comments
Anonymous
#1526572

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

View more comments
Review
#1262777 Review #1262777 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Poor customer service
1.3
Details
5-5-2018 Spoke with Nicolas Wills and given a quote of $1169 Called 5-10 to ff up and request to call me. Never returned calls or Emails. Cancelled my order 5-12 by phone message and email. 5-14 received email confrimation from Richard re: cx, and wanted to still ship...
View full review
1 comment
Anonymous
#1481625

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#1255891 Review #1255891 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Pricing issue
1.0
Details
Very unprofessional , would say and promise anything to get your deposit money, they told me i can fill up my car with some of my clothes since i was moving cross country, when it arrived in NJ , all of it was tossed out by the driver, saying it was making the car over...
View full review
2 comments
Anonymous
#1478616

We have 2 cars on our trailer right now packed to the roof and trunk is full. We are not a moving company but we don't throw he stuff out either.

We try to negotiate more money in case we do get an over weight ticket. Which, btw WE pay.

Not you. Not Montway who has no business telling ANYONE "yeah, go ahead, load your car".

View more comments
Review
#1184060 Review #1184060 is a subjective opinion of poster.
Service
Car Transportation Service
Reason of review
Not as described/ advertised
Loss
$300
Tags
  • Montway Scam
These guys are like the Mafia. Sent 2 cars with "guaranteed" pickup from FL to CA. Average route is 7-10 days. They delayed on the 7th day, so i called and was told the driver needed to pick up cars in Nevada. I checked the OnStar on my cars and these cars have been...
View full review
1 comment
Anonymous
#1486440

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content. Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929

Review
#1260907 Review #1260907 is a subjective opinion of poster.
Service
Montway Auto Transport Customer Care
Reason of review
Poor customer service
1.0
Details
Montway charges the customer to have their car loaded with belongings. It's not up to them to do that. They don't move the car, the transporter does. The transporter can get an over weight ticket not them. Never tell them you're putting stuff in. Throw your transporter...
View full review
1 comment
Anonymous
#1490246

We can’t find the transporters!!! I hate brokers and would gladly take care of a transporter directly!

Cut out the middle man and get paid! Montway is horrible and pathetic.

I cancelled before dealing with any of their garbage. Trying to charge and extra $500 for guarentee pickup day but expect me to sign the credit card authorization that states “no guarentees no refunds”

Review
#1252523 Review #1252523 is a subjective opinion of poster.
Reason of review
Problems with payment
Gave Montway from 5 days to arrange shipment: They could not facilitate a route from LA to MIA so I requested cancellation before dispatch and went with another broker the same day. After I cancel they call me saying they found someone for that same day (despite me...
View full review
2 comments
Anonymous
#1486438

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored.Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship.Feel free to call us with any questions or concerns at (888)666-8929

View more comments
Review
#1261753 Review #1261753 is a subjective opinion of poster.
Service
Transportation Service
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Spoke to Ron...the moment he took my credit card information he switched his tongue and said he would have a driver out later in the week, not "tomorrow" like he assured me before. I moved my family from east to west coast as scheduled in 2 days and he still hit me up...
View full review
Review
#1130609 Review #1130609 is a subjective opinion of poster.
Service
Car Transportation Service
Cons
  • Lying to custimer to get business
  • Paying additional money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$199
Preferred solution
Full refund
Montway will *** you around not even loyal to a good carrier i recently had a car dispatched to my company I am a owner operator they will cancel a dispatched car and think nothing of it.... Can only imagine what they will do to a customer.
View full review
1 comment
Anonymous
#1526579

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#1153545 Review #1153545 is a subjective opinion of poster.
Montway arranged for shipment of a vehicle I purchased in Florida, to be shipped to California. This was in August, 2017. Now it is December 2017, and the ordeal is still ongoing. The car was damaged in transit---transit was an outfit named FBI Express, arranged...
View full review
1 comment
Anonymous
#1453206

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.

Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#1149422 Review #1149422 is a subjective opinion of poster.
1.0
Details
Montway Auto Transport subcontracted to Robert Peralta of Interstate Auto Carriers LLC and has not suspended using his company. If you use these companies, you risk $3700 in damage to your vehicle that you will have to take a loss for or sue to be compensated. Their...
View full review
1 comment
Anonymous
#1354032

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few A+ rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#1078532 Review #1078532 is a subjective opinion of poster.
Service
Car Transportation Service
Cons
  • No responsibility
  • Dont cover for the damage their carrier makes
Reason of review
Problem with delivery
Loss
$3772
Preferred solution
Pay for damages
Tags
  • auto transport services
  • Montway
  • Car Shipping Review
  • Auto Movers